Ki Moments Blog

Support for life’s “key” moments.

Showing posts with the tag “Workplace Conflict”

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  • December 4, 2018

    Turn Enemies Into Allies: The Art of Peace in the Workplace

    Turn Enemies Into Allies: The Art of Peace in the Workplace

    I began writing my new book, Turn Enemies Into Allies, four years ago here on my Ki Moments blog, with six posts on "The Manager as Mediator: 5 Tips for Managing Conflict Between Co-Workers". At the time, I was engaged in an intervention between two coworkers at a large insurance company, both of whom were highly regarded by the organization. The problem was that they were also mired in a conflict that was causing stress--to them, their team, and the organization. 

    After several months of individual and joint sessions, the dynamic between the two had so changed that they reported on the process to their team, and in an article for the company newsletter, describing the benefits of engaging conflict with positive intent, support and clarity of purpose.

    And so I began to write down the process....

  • May 28, 2013

    You Have More Power Than You Think: 3 Questions To Turn Adversaries Around

    It’s hard to like everyone, don't you agree? Some colleagues are great partners; we know their style and blend easily with them. We “dance well together.” With others we always seem to be out of step. We wonder, How can they be that way? or What makes them tick? Or worse – we don’t care; we just want to be as far away as possible. The problem is we still have to work with these people, and our reactivity in their presence gives them a kind of power over us. However, by seeking to understand the opponent, we take the initiative. At worst, we learn something. At best, we may turn them into an ally and improve the quality of the work environment.

  • June 1, 2008

    Ki Moments June 2008

    Consider this scenario: You are the manager of a workplace team, in which two individuals don’t get along. You have asked them to work it out, but they don’t seem able to do it on their own. What should you do?