Ki Moments Blog

Support for life’s “key” moments.

Showing posts in the category “Leadership”

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  • February 13, 2018

    Requesting Assistance -- Name That Book! (Part 2)

    Requesting Assistance -- Name That Book! (Part 2)

    If you read my last post, you know that I'm in the final stages of writing a second book, and that book needs a title. Thank you to everyone who responded--over 35 of you--when I asked for help.

    I was delighted! And your suggestions gave me a lot to work with.

    If you're willing to continue with me on this journey, I've narrowed the selections down to four, and I'm asking for your help to narrow them down a little more. Like last time, you can record your vote in the "Let’s discuss this post in the comments" section at the bottom of the post, or you can send me an email at judy@judyringer.com. And I'll send you a copy of my new book (in pdf or hard copy--your choice) when it's published.

    If you want to know more about the book's premise or read an excerpt, you can find all of that in the original post. Briefly, if you're my intended reader, you are:

    • A manager, supervisor, CEO, school principle/superintendent, or HR professional,
    • With two staff members who can’t get along,
    • And both are valuable to the organization.

    As their leader, you are looking for an approach to help your staff resolve their conflict. You're seeking skills for yourself, as well as a process you can follow to coach the parties and eventually bring them together to form a new working relationship...

  • September 12, 2017

    The Secret Ingredient in Difficult Conversations: Acknowledgment

    The Secret Ingredient in Difficult Conversations: Acknowledgment


    I'm writing a new book about how to manage and resolve employee confict. One of the key ingredients in working with conflict and possibly the most underutilized communication skill is acknowledgment. Acknowledgment is the secret to turning difficult conversations around.

    Because it demonstrates a willingness and ability to reflect back a view or thought process that is different and possibly in opposition to your own, acknowledgment makes a powerful statement. It says, “I heard you, I’m trying to understand, and this is the meaning I’m making out of what I heard.” It shows respect and a disposition toward resolution....

  • June 20, 2017

    Coming to Center: An Aikido Guidebook for Managers with Employees in Conflict

    Coming to Center: An Aikido Guidebook for Managers with Employees in Conflict


    When you have two individuals at odds, and each is valuable to the organization, knowledgeable, experienced, and compatible with everyone but each other, what do you do?

    I'm in the process of writing a new book: Coming To Center, An Aikido Guidebook for Managers with Employees in Conflict.

    The book illustrates a four-phase model I use when I'm invited to coach employees who are in conflict with each other and can't find their way out.

    If this has happened in your team or organization, you may have tried:

    • The pep talkCome on, now, you can do this. Rise above it.
    • The appeal to compassion and empathyTry not to take things so personally; see things from their perspective.
    • The common-sense approachYour work is suffering. Something has to change. You don't have to be best friends, but you do have to work together and get the job done.

    You may have also tried evading, ignoring, and hoping the situation will resolve itself. You’ve probably brought the topic up at performance reviews and talked to colleagues, coaches, and consultants. And yet the problem persists.

  • June 6, 2017

    What Aikido Can Teach Us About Learning Plateaus

    What Aikido Can Teach Us About Learning Plateaus

    The achievement of goals is important. But the real juice of life, whether it be sweet or bitter, is to be found not nearly so much in the products of our efforts as in the process of living itself, in how it feels to be alive.
    ~George Leonard

    I receive many thoughtful responses to my monthly posts. Recently an Aikidoist from Canberra Australia, James Samana, emailed me some late night reflections on his Aikido journey. 

    James is a black belt in Aikido and works for the Australian Public Service as an executive coach, course designer and facilitator. I couldn't help extending his Aikido experience to the way we practice, learn, and attain mastery in any endeavor, including the mastery of conflict and communication--if that indeed ever happens.

  • May 9, 2017

    Want Creative Conflict? Find Thought Partners Who Disagree

    Want Creative Conflict? Find Thought Partners Who Disagree


    I had a great idea for a new workshop. My colleague disagreed. I disliked his feedback and dismissed it. He just didn't get it! 

    Later, I revisited what he said and decided to call back and ask for specifics. Why didn't he think people would want to attend? What would he change to make it more inviting and useful? I asked him to push back more and used the feedback to create a more compelling program.

    In her TED Talk, Dare to Disagree, on creative conflict, author and CEO Margaret Heffernan offers a view of conflict so contrary to the typical TV images, Facebook rage, and Twitter rants of positional confrontation, that it is difficult to believe, unless you've tried it. She tells the story of Alice Stewart, a British scientist in the 1950s, who theorized that x-rays of pregnant women proved damaging to the fetus. But to be sure, she invited a colleague--statistician George Kneale--to poke holes in her theory; to, in fact, disprove it. She wanted to make sure she hadn't missed anything...

  • March 15, 2017

    Leadership Presence and the Relational Field

    Leadership Presence and the Relational Field


    Relational fields are the invisible, yet palpable fields of energy that connect us when we are present with someone….

    The more resourceful and congruent we become, the more our energy and presence begins to shape the relational field in which we are interacting. Our organizing principle as an individual becomes an organizing principle in the system. 

     

    Leadership Presence: What is it exactly? I'm asked this question often, and recently I read a wonderful post by my colleage Doug Silsbee that offers deep insight into this question, as well as how to develop it and manifest it in the world. As Doug says, we are living in unprecedented times. Developing the awareness to understand how we influence our environment and do so purposefully is a much needed leadership competency.

    Thank you, Doug!

    Please enjoy Leadership Presence in Complexity, by Doug Silsbee

  • January 17, 2017

    Power & Love: What Would MLK Do?

    Power & Love: What Would MLK Do?

    Power properly understood is nothing but the ability to achieve purpose. It is the strength required to bring about social, political, and economic change.... And one of the great problems of history is that the concepts of love and power have usually been contrasted as opposites, polar opposites, so that love is identified with the resignation of power, and power with the denial of love.... Now we've got to get this thing right. What [we need to realize is] that power without love is reckless and abusive, and love without power is sentimental and anemic.... It is precisely this collision of immoral power with powerless morality which constitutes the major crisis of our times.
    ~Martin Luther King, Jr.
    "Where do We Go From Here?"

    The next time you find yourself choosing between power and love, see it as a false choice. You can be powerful and loving, assertive and understanding. Like courageous leaders everywhere, you can have strong opinions and be open to influence. It's a practice worth cultivating....

  • November 8, 2016

    Election Day

    Election Day

    I don't have much to say today, except that...

    I really hope the winners of today's U.S. elections devote as much energy toward uniting our polarized sides as they've put into winning votes, so that we can begin to solve the difficult problems facing us. I really hope the sides turn toward each other tomorrow respecting the outcome and showing our country and its people that we can move forward together instead of stagnating separately.

    I'm always surprised when those in leadership focus on talking points that increase divisiveness instead of inviting dialogue that strives to include all points of view. It just seems so harmful to drive wedges and so healthy to unite. Why can't we do it? ...

  • October 11, 2016

    Big Papi: Unafraid to Fail

    Big Papi: Unafraid to Fail

    I love watching Big Papi, aka David Ortiz -- the Boston Red Sox designated hitter, clutch player, and hometown hero. It's his last season in baseball--he's retiring this year--and there have been numerous opportunities to watch him being interviewed. This past month, I've listened to two interviews on TV and read the special Sports Illustrated issue devoted to his career.

    His comments from a recent TV interview impressed me so much I wrote them down:

    They talk about tools in baseball, and they never talk about the mental tool. But to me it's the most important one, because that's the one that dictates what kind of player you want to be.

    This from a man who was born to poverty in the Dominican Republic and for whom English is a second language. He goes on ...

  • September 27, 2016

    The Dance of Relationship

    The Dance of Relationship

    My last post, "Don't Tell Me To Relax!" drew quite a few email responses--readers grateful for the reminder to center and extend ki (energy) in more intentional ways. The line I quoted from E. E. Cummings--i am through you so I--reinforces the central theme of the post--who we are in any given moment creates that moment and has a huge influence on those around us.

    I'm currently reading, The Elephant in the Room: How Relationships Make or Break the Success of Leaders and Organizations, by Diana McLain Smith. The premise of the book is that the quality of your relationships ultimately determines the quality of your life. More than technical skill, our ability to understand how we "dance" with each other in the complex world of relationship is at the epicenter of social and business success. 

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