Ki Moments Blog

Support for life’s “key” moments.

Showing posts with the tag “Direct Communication”

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  • July 7, 2015

    Be More: Turn Gossip Into Direct Communication

    Be More: Turn Gossip Into Direct Communication

    It's always great to hear from past and current clients about how they utilize my work and writing personally and within their organizations. And sometimes I get a surprise, as I did last week when I received an email from someone I'd never met--an employee in a major global financial institution. The financial institution included my Checklist for Managing Difficult Conversations in a regional communication program encouraging staff to "Be More." 

    In the 9-day program, there were a number of challenges participants had to complete that helped them "Be More" in important aspects of their leadership and communication.

    Under the heading of "Be More Honest," the company explored the topic of gossip and encouraged staff to take the challenge to reach out to talk to someone directly if they felt the urge to "gossip" about someone. They then reported their experiences, which the employee gave me permission to share...