Ki Moments Blog

Support for life’s “key” moments.

Showing posts with the tag “Compassion”

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  • October 22, 2019

    Working On Yourself Alone: A Metaskill for Difficult Conversations

    Working On Yourself Alone: A Metaskill for Difficult Conversations

    I had to have a difficult conversation. I was invited to deliver a training for the organizational development team at a large U.S. tech company. At the last minute the company said they wanted one of their facilitators to partner with me. I was already at the site, and I could see they wanted to give this person (let's call him Max) some experience, and I said OK.

    I explained to Max how to follow my lead. I indicated where he could be of assistance, and asked him to otherwise be an observer of the group. Things went well for a while, but soon Max began to add content, most of which seemed designed to show his expertise but wasn't relevant. When I asked a question of the group, Max spoke instead, taking a "front of the room" position and expanding on the topic.

    At the break I decided to talk with Max. I should tell you first that confronting people is not my favorite thing. My default style in conflict is to accommodate. But there was a job to do here, a group experience at stake, and objectives to be met. A strong purpose to protect the training experience propelled me to speak....

  • October 24, 2017

    Conflict, Creativity, and Compassion

    Conflict, Creativity, and Compassion

    You have more power than you think.
    When you change, everything changes.

    Recently I gave a 30-minute presentation on Conflict, Creativity, and Compassion for Creative Mornings Portsmouth. It helps to add a little creativity and compassion to conflict, don't you agree?

    I get inspired by what I teach -- how to use the energy of conflict instead of fighting it. How to work with your opponents and turn them into partners for problem solving. How to think a little differently....

  • February 3, 2015

    A Difficult Conversation with My Husband Turns Into an Unexpected Gift

    A Difficult Conversation with My Husband Turns Into an Unexpected Gift

    It was a difficult conversation with my husband, one of many on a theme that had followed us over the course of our 40-year marriage. I had made a statement that I thought reflected appreciation. However, he interpreted it as criticism and became upset. I could immediately see how the statement was misinterpreted and wanted to interrupt and tell him the real meaning and the mistake he'd made in thinking I meant something else.