Ki Moments Blog

Support for life’s “key” moments.

Showing posts with the tag “Reframing”

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  • October 22, 2019

    Working On Yourself Alone: A Metaskill for Difficult Conversations

    Working On Yourself Alone: A Metaskill for Difficult Conversations

    I had to have a difficult conversation. I was invited to deliver a training for the organizational development team at a large U.S. tech company. At the last minute the company said they wanted one of their facilitators to partner with me. I was already at the site, and I could see they wanted to give this person (let's call him Max) some experience, and I said OK.

    I explained to Max how to follow my lead. I indicated where he could be of assistance, and asked him to otherwise be an observer of the group. Things went well for a while, but soon Max began to add content, most of which seemed designed to show his expertise but wasn't relevant. When I asked a question of the group, Max spoke instead, taking a "front of the room" position and expanding on the topic.

    At the break I decided to talk with Max. I should tell you first that confronting people is not my favorite thing. My default style in conflict is to accommodate. But there was a job to do here, a group experience at stake, and objectives to be met. A strong purpose to protect the training experience propelled me to speak....

  • December 19, 2017

    Don't Take Anything Personally: Three Suggestions

    Don't Take Anything Personally: Three Suggestions

    There's no such thing as bad weather, only inappropriate clothing.

    When I ask workshop participants and coaching clients what they're hoping to gain from our work together and we begin to write down goals, they often say they want to learn how not to take the conflict personally. It's a very common theme.

    I look at this a lot, because I want that, too. In Don Miguel Ruiz's insightful book, The Four Agreements, one of the agreements he suggests we make with ourselves to have a happier life is just this: "Don't Take Things Personally."

    Benjamin Zander, author, motivational speaker, and conductor of the Boston Philharmonic, often quotes his father as saying, "There is no such thing as bad weather, only inappropriate clothing."

    I live in New Hampshire where winter can make each day a challenge. And, especially when I have to travel in snow and ice, I can even take the weather personally! 

    So how to we actually do it--not take things personally?