Ki Moments Blog

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Showing posts with the tag “Joint Sessions Video 3”

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  • March 26, 2019

    Resolving Coworker Conflict: Bringing the Parties Together

    Resolving Coworker Conflict: Bringing the Parties Together

    "When co-workers can't get along, what are some ways to bring them together to resolve the problem?"  -- a common question from the managers and leaders I work with.

    In this third video of the five-part series about my new book, Turn Enemies Into Allies: The Art of Peace in the Workplace, I introduce "Phase 3—Redirecting", or how to bring the parties together.

    In Phase 2--Entering and Blending, the book talks about the wisdom of working with each party to the conflict individually for one or more sessions, in order to hear them out, defuse the conflict, and teach skills. Phase 3 offers ways to begin the joint sessions--now that the parties are more prepared and skilled--to talk about what they’ve learned, plan for the future, and keep the conflict from recurring. This phase also offers questions, ideas, and tools to resolve the conflict and redirect any remaining challenges...