Showing posts with the tag “Active Listening”

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• June 1, 2024
  1Jun2024

  The Difficult Conversation Revisited

  

  How often do I revisit what I teach? Almost every day.

  When the difficult, courageous, crucial, purposeful or just plain hard-to-hold conversation is imminent, I get out my "Checklist", tips, and resources. I call supportive friends and get to work on myself--looking inward to see what makes "this" one different, challenging, and off-putting.

  I know I'm not the only one who's tentative about these conversations. In fact, most recently I've noticed a plethora of articles on the subject, which all pretty much say the same thing.

  I'm revisiting the topic today with a few of the most common coaching suggestions....

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• June 5, 2018
  5Jun2018

  Make That Pit Stop

  

  Race car drivers – make pit stops to go at top speed.  To get top understanding in a conversation — do the same thing.

  Many thanks to Carrol Suzuki (www.listeningbetter.com) for the gift of this post....

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• December 20, 2016
  20Dec2016

  My Invisible Earphones

  

  This holiday season if the conversation turns difficult, notice if you've tuned the speaker out with "invisible earphones" and are listening only to your own internal voice.

  Enjoy this brief post by Carrol Suzuki, recognized as one of North America's premier business and workplace listening coaches.

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• March 15, 2016
  15Mar2016

  Good Will Hunting

  Not just a movie title. While Matt Damon's character's name was Will Hunting - let's try on an alternate meaning.
  
  What if the next time you notice that you are negatively judging the person you are listening to - you try -"Good Will Hunting."

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• January 6, 2015
  6Jan2015

  Keeping it on the Road

  

  
  I've always loved the Chinese proverb:

  "Unless we change our direction, we are likely to end up where we are headed."

  What direction are you headed?  

  At this time of year in particular I tend to think about my direction, whether it's purposeful, and what obstacles might derail me.
  
  Although Carrol Suzuki and I have not met, I subscribe to her blog. Her brief, cogent meditation on effective listening is a wonderful practice and a timely reminder on how to keep myself from veering off the path of peace, presence, and positive intention.
  
  Carrol gave me permission to republish "Keeping it on the Road." I hope you enjoy it as much as I did.
  Wishing you good ki and safe travels this year!

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• October 15, 2013
  15Oct2013

  Advice to Congress from a Conflict Novice: It Only Takes One

  

  In almost every workshop I teach, someone asks the hard question: How would you advise our legislators right now? Or, Why can’t the U.S. Congress figure out how to partner on these issues instead of being so divisive?

  Here’s today’s advice…

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• April 3, 2012
  3Apr2012

  The Art of Persuasion: Tips for Getting Your Point Across When No One Is Listening

  If advocating is all you do, you will have few listeners. They’ll get tired or bored. If, on the other hand, you are a skilled listener, people will flock to you. And they will listen back. The most useful strategy for being heard is to educate.

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