Ki Moments Blog

Support for life’s “key” moments.

Showing posts with the tag “Difficult Conversations”

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  • March 5, 2013

    It Takes Two, Correct? Resolving Conflict By Yourself

    It Takes Two, Correct? Resolving Conflict By Yourself

    Judy – I read your Clear Communication article today. What happens when the other person just isn’t seeing or acknowledging my intent, despite trying multiple ways to state it clearly? What if that person continues to come back in defense no matter how much centering I do? What then? When is it time to just let it go, stop trying and just move on? Are there some conversations that just won’t work no matter? It does take 2, correct?

    Sincerely,
    Sincerely frustrated :O

    It Takes Two, Correct?

    I hear this question a lot. Workshop participants, Ki Moments subscribers, and coaching clients all want to know: “it takes two, correct?”

    I wonder, when we say this, if we are expecting more from the other person than they can give.

  • October 30, 2012

    Tips for Managing Hostile Employees

    A hostile work environment can be poisonous to productivity, morale and teamwork. It is imperative to use specific conflict resolution techniques to help alleviate hostility within the workplace. But understanding when to intervene and practice conflict management can be tricky; you must first recognize the signs of a hostile employee. Continue …

  • May 1, 2012

    Dealing With Difficult Conflict: There Is No Opponent There

    Dealing With Difficult Conflict: There Is No Opponent There

    Stop doing what isn’t working. See a big red STOP sign in front of your face when you begin to react in ways you know don’t serve you, have never served you. You don’t have to have a backup plan, though it helps. Just STOP what isn’t working.

  • April 17, 2012

    Conflict Resolution for Kids: Breathe, Learn, Talk

    Conflict Resolution for Kids: Breathe, Learn, Talk

    When a mom asked me about how to help her 10-year-old daughter Becky solve a problem with her teasing friend, the BLT method was the perfect solution.

  • March 6, 2012

    Fear of Failure and the Art of Ukemi: 3 Lessons from Aikido

    Fear of Failure and the Art of Ukemi: 3 Lessons from Aikido

    When stakes are high, we often hold back because we’re afraid we’ll make a mistake, look foolish, hurt others, or get hurt ourselves. Using the Aikido metaphor, we’re afraid of falling down.

    In Aikido, falling is an art form—the art of ukemi (receiving). We don’t see falling down as failure, because we don’t see what we’re doing as a contest.

  • February 21, 2012

    Defusing Anger: Using Non-Verbal Communication Constructively

    Defusing Anger: Using Non-Verbal Communication Constructively

    In a recent workshop with a highly-respected engineering firm, the HR director asked if I had any suggestions about defusing employees who come to her “hot under the collar.” This is what I suggested…

  • November 29, 2011

    How to Confront with Skill and Confidence: 7 Tips

    If you’re contemplating confronting a coworker, friend, family member, or even someone you don’t know very well, this 7-step checklist will help you address the issue respectfully and take care of yourself in the bargain.

  • October 18, 2011

    What If They Don't Want to Resolve the Conflict?

    What If They Don't Want to Resolve the Conflict?

    I received a hopeful inquiry from a visitor to my Website recently.

  • October 3, 2011

    Constructive Criticism in the Workplace: Can You Take It?

    Constructive Criticism in the Workplace: Can You Take It?

    Is it criticism or feedback? The answer lies in your perception…

  • August 1, 2010

    Ki Moments August 2010

    When we’re involved in a conflict, the quality of our presence is primary.

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