Thu, January 29 4:00pm
Effective Communication: Message Delivery or Problem Solving?
Location: Medtronic; Portsmouth, NH
What makes certain types of communication so challenging? How can you use words to involve, problem-solve, and motivate?
Based on well-recognized texts and practices in the field of purposeful communication, this skill-based training introduces strategies for dealing with tough topics, sharing difficult information, and managing interpersonal communication through inquiry, advocacy and acknowledgement.
You'll practice mental, behavioral and verbal skills to help you feel more confident expressing yourself, understanding others, and transforming difficult conversations into learning conversations.
Wed, February 25 9:00am
We Have to Talk: A Step-by-Step Workshop for Holding Difficult Conversations Well
Tuition: $195.00 (before February 18)
Location: Portsmouth, NH
Is there a difficult conversation you've been putting off?
Would you like to increase your skill in addressing a challenging topic with a coworker, family member or friend?
This one-day interactive and experiential training will help you:
- Confront tough topics
- Share difficult information
- Manage interpersonal conflict
- Feel more comfortable expressing yourself
- Turn difficult conversations into learning conversations
Walk away prepared to hold your difficult conversations with power & presence.
Read my "Checklist for Difficult Conversations."
Learn more about We Have to Talk: A Step by Step Workshop for Difficult Conversations