What prevents you from stepping up to a difficult conversation? At what point does a conversation become a problem rather than an opportunity to clarify, collaborate, and connect?
When I'm working with organizational leaders stuck in conflict, it's usually because someone has not held a difficult conversation early enough or well. The suppressed energy is causing relationship problems, work flow interruptions, and team divisiveness. The longer the delay, the harder it is to address the issue or even know what it is. The delay adds fuel to the fire, and issues grow larger and more diverse until the original problem is lost in the crowd,